Japan & Tokyo — Travel Basics and Etiquette in Japan

Japan & Tokyo — Travel Basics and Etiquette in Japan

Category

Destination

Published

Author

Michael Wu

Editor

Patty Liao

Photo

MyJapanTour

A quick, practical reference to everyday manners and habits in Japan — the small things that make a trip smoother and help guests avoid unintentionally standing out.

A quick, practical reference to everyday manners and habits in Japan — the small things that make a trip smoother and help guests avoid unintentionally standing out.

Trains & Subways

  • Keep phone calls for outside the train. Texting and silent scrolling are fine, but talking on the phone is considered disruptive, especially in Tokyo's quiet, packed rush-hour carriages.

  • Keep your phone on silent ("manner mode") near priority seats (優先席), and avoid making phone calls anywhere on the train — these seats are intended for elderly, pregnant, injured or disabled passengers.

  • Let arriving passengers get off first, then board in the queues marked on the platform rather than crowding the doors.

  • Once a carriage fills up, wear backpacks on the front or hold them, rather than on your back.

  • Eating or drinking is generally avoided on local commuter trains, though it's normal on long-distance Shinkansen or limited express services.


Walking, Queuing & Public Spaces

  • Japan runs on queues — for trains, elevators, popular restaurants, even taxi stands. Look for the painted floor markings and join the back of the line.

  • On escalators, people traditionally stand on one side and leave the other side open — in Tokyo, people generally stand on the left, while in Osaka, they traditionally stand on the right. However, many stations now ask passengers not to walk on escalators for safety, so follow any posted signs and announcements.

  • Streets are quiet: loud conversations, speakerphone calls, and playing music without headphones in public draw stares.

  • Smoking on the street is restricted in many urban areas — look for a designated smoking area, often found near stations and in some restaurants.

Cash, Cards & Tipping

  • Tipping is not customary in Japan — including at restaurants, taxis and hotels — and offering a cash tip may cause confusion. A simple verbal thank-you is always appreciated.

  • Japan is more cash-friendly than many first-time visitors expect. Carry cash for smaller restaurants, older ryokan, temples and rural areas; credit cards and electronic payments are widely accepted in cities, but some smaller businesses still accept cash only.

  • Get a Suica or PASMO IC card, either physical or on your phone, for trains, buses, vending machines and convenience-store purchases, so you don't have to buy paper tickets constantly.

  • Convenience stores (konbini) — such as 7-Eleven, Lawson and FamilyMart — are widely available, and many are open 24 hours a day. They also provide ATMs, bill-payment services and convenient options for a quick meal.


Dining Etiquette

  • Saying "itadakimasu" before eating and "gochisousama" after is a nice local touch, though never required.

  • Don't stick chopsticks upright in a rice bowl or pass food chopstick-to-chopstick — both gestures echo funeral rites.

  • Slurping noodles is completely normal, and you don't need to worry about making a little noise while eating noodles.

  • Many casual spots (ramen shops, some izakaya) use a ticket vending machine at the entrance — order and pay before you sit down.

  • Eating while walking is uncommon in many everyday settings outside festivals; if you buy street food, it is generally better to stop somewhere nearby to eat rather than walk while eating.

Onsen & Ryokan Manners

  • Wash and rinse thoroughly at the shower stations before entering the communal bath — the bath water itself is for soaking, not washing.

  • Bathing is done nude; swimsuits are not worn in a traditional onsen (a small modesty towel is fine, but keep it out of the water).

  • Some onsen still restrict guests with tattoos — check the property's policy in advance, or look for tattoo-friendly onsen or private baths.

  • In a ryokan, swap outdoor shoes for the provided slippers at the entrance, then slippers for bare feet on tatami. The yukata robe wraps left side over right — right-over-left is reserved for dressing the deceased.


Rubbish & Recycling

  • Public rubbish bins can be surprisingly scarce in Japan. Carry a small bag for your own trash until you find an appropriate place to dispose of it.

  • Waste is carefully sorted, but the exact categories vary by municipality and facility. Common categories include burnable waste, non-burnable waste, PET bottles, cans and glass. Hotels and rented apartments may provide a sorting guide; follow the instructions, as improperly sorted waste may not be collected.

Shoes & Indoor Spaces

  • Shoes come off at the genkan (entryway) of homes, most ryokan, some restaurants, and some temple buildings — a shoe rack or a step up in floor level is usually a cue.

  • Slippers are usually provided; some bathrooms also have separate "toilet slippers" just inside the door — swap into those only within that room, and back out again after.


Safety & Practical Basics

  • Japan is exceptionally safe for its size, but keep the same basic awareness you would anywhere. Emergency numbers are 110 (police) and 119 (fire / ambulance).

  • Earthquakes are common in Japan, but many are minor. If you experience strong shaking, protect yourself from falling objects, stay away from windows, and follow staff instructions in hotels, stations or other facilities.

  • Free public Wi-Fi is improving but still patchy — a rented pocket Wi-Fi or a local eSIM is more reliable for most travellers.

  • Pharmacies and drugstores are commonly identified by signs such as 「薬局」 or 「ドラッグストア」; some convenience stores also carry basic first-aid supplies and a limited range of medicines.